Technical requirements

Please carefully read and follow the instructions below to prepare your computer system for the online training before the planned session. You may need to contact your system administrator. Instructions:

  • It is strongly suggest joining a test meeting before the training to see if your computer has the necessary software installed: http://www.webex.com/test-meeting.html
  • Your computer should be equipped with speakers/headphones and a reasonably fast internet connection (like for using Skype). Questions can be asked during the training either in writing or voice (this requires a microphone)
  • You need either Java or ActiveX installed on your computer to join. We generally suggest using Java and running the required application temporarily to avoid issues with your computer's security settings.
  • It is possible to join the training also from iOS (iPhone/iPad), Android and Cius devices. Please check your favorite app store for the appropriate app for WebEx.

For questions please write to heat@euro.who.int